This privilege is our Standard Delivery Service which is 3 – 5 working days from dispatch. However, delivery may take a little longer during unexpectedly busy periods and sale time. Also, delivery to remote postal areas of United Kingdom e.g. Channel Islands, Isles of Scilly, Isle of Man and Scottish Highlands may be longer than 5 working days.
However, if you are interested in using our premium express delivery service which cost £6.99 for next working day delivery, then you would have to ensure that we receive your completed order before 1pm Monday through Thursday (excluding public and bank holidays)*.
This service may be unavailable to certain postcodes in the UK but if this is the case, you would be advise accordingly when you place your order.
At the present time, we are offering a subsidized Flat Rate Shipping Charges for all International orders placed through our website which currently stood at £10.00 the delivery of which may take up to 10 working days depending on the destination country. We would endeavour to advise you about the approximate time in which to expect the delivery of your goods. Please note that you would be responsible for the payment of Customs Charges, Import Duty, VAT, or other clearance fee in compliance with your country regulations. We are not able to predict what the cost may be as it varies from country to country.
All deliveries would require signature and to the billing address. All re-delivery requests must be made to the courier direct by following printed instructions on the card left for you indicating their intent to deliver your goods. Please beware that we cannot accept any responsibility or liability for your parcel(s) once they have been signed for at the delivery address you have provided us at the time of placing the order.
All goods are sent in good condition however if any item is found to be damaged, faulty or wrong item, please inform us first by email quoting your order number and details of your query. We would then arrange for it to be return to us for exchange or refund. Please see our returns policy for more details. This does not affect your statutory rights. We reserve the rights to make changes to our shipping policy without prior notice.
Typical Delivery Charges
| Service | Cost | Delivery period |
|---|---|---|
| Free p+p on all UK orders | Free | 3 – 5 working days from despatch |
| Next day (express delivery service) on UK orders | £6.99 | Next day Conditions apply* see above. |
| International Shipping Flat Rate | £10.00 | 5 - 10 working days from despatch |